c o n s u l t i n g | p l a n n i n g | c r e a t i o n
With over 30 years’ experience in venue hire, event management and hospitality in the retail, leisure and corporate market, Susan provides specialist business development advice to individuals, organisations and venues. Clients range from independent cafes and eateries such as Honeycomb & Co to large venues and private estates such as Rosebery Estates.
With major venues or prospective venues, she helps maximise revenue generating opportunities; contract management for catering and hospitality providers; business planning, events management and general venue and hospitality business support.
For independent businesses, Susan can lend her hand to most things, including dealing with premise licensing, websites, Shopify, customer loyalty schemes, staff resourcing and marketing.
Susan can also help with building simple and elegant websites using Squarespace’s professional looking templaces, without the need for complicated coding.
Within a challenging economic climate, the pressure is on both public institutions to become more commercially focused, and on private institutions to be more creative, thus the need to develop new and sustainable income streams becomes even more crucial. Susan delivers realistic, relevant, strategic advice to help drive the business development of venues across Scotland.
“Susan is articulate, thorough and extremely easy to work with. Her thinking is creative and she sees new approaches and ways to execute them.”
— Emily at The Fine Art Society
“Susan is commercially driven but also shows a common-sense approach. She is committed to achieving results but also brings a sense of humour to the table”
— Lucy at Bright Yellow
“Whether it's helping us with licensing, writing staff handbooks, managing events or building our online shop, Susan can turn her hand to anything. Give her a problem and she'll find a solution. She’s like a terrier!”
— Ian at Honeycomb & Co